
Details
Condition: Brand New
Format: Paperback
ISBN: 9780425193372
Publisher: Berkley Books
Overview
Fierce Conversations is Susan Scott's practical, candid guide to transforming the quality of your relationships and your results through the quality of your everyday conversations. Drawing on decades of coaching leaders at Fortune 500 companies, Scott argues that the conversation is the relationship, and that real change happens one honest exchange at a time. Packed with principles, exercises, and a hands-on workbook, this revised and updated paperback edition helps readers tackle difficult topics head-on, strengthen workplace culture, and build more authentic, productive connections at home, at work, and everywhere in between.
About the Book
First published in 2002 and later revised and updated, Fierce Conversations has become a staple on bookshelves of managers, coaches, and anyone who wants to communicate with more courage and clarity. Susan Scott built her career helping executives at major corporations have the conversations they'd normally avoid, and this book distills that experience into Seven Principles of Fierce Conversations readers can apply immediately. Rather than offering vague platitudes about communication, Scott gets specific: she shows readers how to identify the real issue beneath a surface-level complaint, how to deliver feedback that actually lands, and how to stop rehearsing conversations in their heads instead of having them. The book includes practical exercises and a companion workbook section designed to move ideas from theory into daily practice. Chapters tackle topics ranging from confronting reality and provoking learning to tackling tough challenges and enriching relationships with colleagues, friends, and family. Scott's voice is direct, often funny, and never condescending, which has helped the book resonate with readers far beyond the corporate training rooms where it got its start. Nearly two decades after its original publication, Fierce Conversations continues to be assigned in leadership programs and recommended by executive coaches because its advice hasn't gone stale: the challenge of having honest, productive conversations is timeless. This paperback edition is a great choice for anyone building a professional development library, preparing for a new management role, or simply looking to communicate with more confidence and less conflict avoidance.
Key Benefits
About the Author
Susan Scott is an author, executive coach, and founder of Fierce, Inc., an international consulting and leadership development firm. She has spent her career teaching leaders at Fortune 500 companies how to have more courageous, effective conversations, and her techniques have been used by executives across industries worldwide. Scott is also the author of Fierce Leadership, a follow-up title that expands on the ideas introduced in this book. She is a sought-after public speaker and consultant known for a direct, engaging style that mirrors the candid advice found throughout her writing.
Why You'll Love This Book
Whether you're prepping for a new leadership role, building out a professional development library, or searching for a thoughtful gift for a manager, mentor, or new grad, this paperback delivers practical tools you can use the same day you open it. A smart pick for back-to-office season or any time of year.
Please Note: This is the UK edition with the ISBN as listed; the cover may vary slightly from the image shown.
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